Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to 204 Solutions ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://www.204solutions.io/ (the "Site").

2. Who Are We (Data Controller)

For the purposes of the General Data Protection Regulation (GDPR), the Data Controller is:

3. Information We Collect

We collect information in two ways:

A. Information You Provide to Us Voluntarily

  • Contact Forms: Name, email address, project details, and any other text you enter.
  • Careers (CVs): If you apply for a job, we collect your resume, LinkedIn profile, and contact details.
  • Newsletter: Your email address (if you opt-in).

B. Information Collected Automatically (Cookies & Tracking)

We use third-party tools to analyze traffic and improve user experience. This includes:

  • Device Data: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, clicks, and scroll depth.

4. Third-Party Services & Cookies

We use the following providers to process data. By using our Site, you acknowledge that data may be processed by:

  • Hosting: Vercel (Infrastructure & logs).
  • Analytics: Google Analytics 4 (Traffic analysis), Hotjar (Heatmaps and session recordings).
  • Marketing & Ads: Facebook Pixel (Meta), LinkedIn Insights Tag, Google Ads.

Note: You can control cookies via your browser settings or our Cookie Banner.

5. How We Use Your Data

  • To communicate: Responding to your inquiries and project estimates.
  • Recruitment: Reviewing your CV for open positions (stored for 1 year unless you ask us to delete it).
  • Marketing: Sending newsletters (only with your consent) and retargeting ads via Facebook/Google/LinkedIn.
  • Improvement: Analyzing Site performance via Hotjar/Google Analytics.

6. Legal Basis for Processing (GDPR)

  • Consent: For cookies, newsletters, and marketing trackers.
  • Legitimate Interest: For replying to business inquiries and site security.
  • Contract: For processing job applications (pre-contractual steps).

7. Data Storage and International Transfers

Our servers and third-party providers (like Vercel, Google, AWS) may be located in the USA or other countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.

8. Your Rights

Under GDPR and CCPA, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data ("Right to be Forgotten").
  • Withdraw consent (e.g., unsubscribe from the newsletter).
  • Object to processing.

To exercise these rights, email us at [email protected].

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.